Berks County Web Design
Social Media Management

Social media that stays consistent, on-brand, and never goes silent.

Full-service content creation, scheduling, publishing, and reporting across LinkedIn, Instagram, Facebook, and X. Four platforms, covered deeply, by a senior team. Approval-driven workflow. Built for companies that have outgrown DIY but aren't ready to hire a full in-house team.

30+
Years in marketing software
4
Major platforms, deeply
Senior
Team, never interns
The problem

Why most companies' social media doesn't work.

Social media is a constant production demand colliding with finite team time. The pattern is predictable: strong start, slipping calendar, declining quality, eventual silence. We've seen it dozens of times, and the fix isn't more effort from your team.

Posting falls behind. Weeks go silent.

The calendar starts strong in January, slips in March, and disappears by June. Customers visit your profile, see the last post was eight weeks ago, and quietly conclude you're not paying attention. Inconsistency is worse than not posting at all.

Content quality drops when the calendar gets thin.

The first ten posts of the year are thoughtful. The next twenty are recycled stock photos and quote graphics. By month four, the social channel is full of content nobody on the team is proud of and nobody outside the team engages with.

Hiring a social manager costs $70K+.

A genuinely good in-house social manager runs $70K to $90K plus benefits, plus design support, plus video help, plus the manager's manager. For most companies it's a six-figure commitment for one role that most months has fewer than 40 hours of real work.

Agencies post. They rarely think.

Most social agencies churn through interns producing template carousels for dozens of clients at a time. The work looks identical across every account because it is identical, with the brand colors swapped. Your social presence ends up indistinguishable from your competitors'.

Why work with us on social

Senior marketing team. 30 years of marketing software. No interns, no template churn.

We've built marketing software for 30 years. Marketing automation platforms, social tooling, analytics dashboards, campaign systems, attribution platforms. We've shipped the kind of software that other marketers use every day, which means we understand social media management from the inside out: what scales, what breaks, what looks easy and isn't, what looks hard and is actually trivial with the right process.

Most social agencies hire interns and recent graduates to produce content for dozens of clients at once. The work looks identical because it is identical, with the brand colors swapped. We don't operate that way. Our content team is senior, the strategy comes from people who've built marketing software at scale, and the work goes through real approval, not assembly-line publishing.

We also believe in a sharp division of labor. We handle content creation, scheduling, publishing, and reporting. Your team handles community engagement, replies, and DMs, because the brand voice in conversations belongs with the people who actually work for your company. That separation is intentional and it's part of why our work is better than the agency average.

  • 30+ years marketing software
  • Senior team, no interns
  • Approval-driven publishing
The plan

Three steps to social media that actually works.

No 90-day onboarding marathons. Brand intake, foundation month, content engine. Most clients are publishing approved content by week three.

  1. 1

    Brand and goals call.

    Call 484-650-3808 or contact us. 30 minutes. We learn your brand, your voice, your goals, and which platforms actually matter for your business.

  2. 2

    First month: foundation.

    Brand-voice training, content templates, posting calendar, and the first month's content produced and scheduled. You see everything before it goes live and approve what publishes.

  3. 3

    Ongoing: content engine.

    Monthly content calendars, weekly production, approval-then-publish workflow, and a real performance report at the end of each month. You stop thinking about social. We make sure it's always working.

The right division of labor

Where our work ends and your team's begins.

Most social media problems come from blurred ownership. We draw a clear line, and the work gets better on both sides of it.

What we cover.

  • Content strategy and monthly calendars
  • Copywriting in your brand voice
  • Graphic design and brand-system templates
  • Short-form video editing from your existing footage
  • Scheduling and publishing across all platforms
  • Campaign planning for launches, seasons, events
  • Performance reporting and monthly recommendations

What stays with your team.

  • Replies to comments on your posts
  • Direct messages and inbox conversations
  • Customer-service handling on social
  • Community moderation and engagement
  • Outbound replies in conversation threads
  • Paid social advertising (we'll point you toward specialists)
  • On-location video filming (we work with footage you provide)

The dividing line is content production versus relationship management. We make sure there's always something worth talking about. Your team handles the conversations, because that's where your brand voice lives.

Platforms

Four platforms, covered deeply.

LinkedIn, Instagram, Facebook, and X. We focus on the platforms where most of our clients see real business results, and we go deep on each rather than spreading thin across every social network in existence.

LinkedIn.

Thought-leadership posts, company updates, employee spotlights, hiring content, and long-form articles. LinkedIn is where B2B trust is built and where most professional buyers research vendors before reaching out. The platform that drives the most measurable business results for most of our clients.

Instagram.

Photo posts, carousels, Reels, and Stories. Visually-led brands live here. We produce native Instagram content that doesn't look like it was cross-posted from somewhere else, because it wasn't. Real on-brand graphics, real photo composition, and Reels edited for the Instagram algorithm specifically.

Facebook.

Local-business posts, community updates, event promotion, and the steady cadence that Facebook's algorithm rewards. Still the highest-reach platform for a lot of service businesses, especially regionally. Often underestimated by companies that have moved on, still essential for companies whose customers haven't.

X (Twitter).

Real-time updates, news commentary, and conversational presence for brands where an X audience still matters. We're honest about platform realities: X drives less than it used to for most brands, and we'll tell you whether it's worth the effort for yours rather than padding the calendar with posts nobody sees.

What we create

Eight content types, produced as standard.

The full content surface area of modern social media. Mix and match to fit your platforms, your audience, and the content you already have to repurpose.

Short-form video edits.

Instagram and Facebook Reels edited from footage you already have. Vertical reformat, captions, hook editing, music selection, and platform-native pacing. We don't film on-site, but we make the most of what you've already shot.

Carousel posts.

Multi-slide LinkedIn and Instagram carousels for thought leadership, how-to content, case studies, and educational sequences. Carousels typically out-engage single-image posts by 3 to 5 times when the content earns the swipe.

Photo and graphic posts.

Branded graphics, product photography, team spotlights, behind-the-scenes content, and the photo posts that anchor a feed. Designed in your brand system, not in a generic template.

Long-form video repurposing.

If you have a podcast, webinar, or long-form video, we cut it into 10 to 30 short clips with captions, hooks, and platform-specific edits. One hour of source content becomes a month of social posts.

Stories and ephemeral content.

Daily Instagram Stories, Facebook Stories, and LinkedIn ephemeral content that keep the brand visible between feed posts. Polls, behind-the-scenes, links, and engagement-driving prompts.

Thought-leadership writing.

Long-form LinkedIn posts and X threads written in your voice, drawing on your team's expertise. We interview your subject-matter experts, capture the substance, and translate it into the rhythm of each platform.

Campaign creative.

Coordinated content for product launches, seasonal promotions, hiring pushes, and event coverage. Not just one post: a full campaign arc with teaser, launch, sustain, and recap content across the platforms that matter for the campaign.

Brand-asset repurposing.

Most companies have more usable content than they realize: blog posts, case studies, customer photos, internal videos, conference recordings, founder interviews. We mine the archive and turn it into a steady content stream.

How the work flows

Predictable process. Approval-driven. Built for clients who want visibility, not surprises.

Most social-management problems come from opaque process. You have no idea what's coming next, what's been published, or whether anything is working. We run the work the way a senior in-house team would: predictable cadence, clear approval steps, real reporting.

  • Brand-voice intake. We learn your tone, your customers, your competitors, and the look you want.
  • Monthly content calendar. Themes, campaigns, and post-by-post planning agreed in advance, not improvised.
  • Content production. Copy, graphics, and video edits produced by our senior team, not interns.
  • Approval workflow. You see every post before it goes out. Approve, edit, or reject, your call.
  • Scheduling and publishing. Posts go out at the right time on the right platform without manual intervention.
  • Engagement monitoring. We watch performance and surface insights, while comments and DMs stay with your team.
  • Monthly report. Reach, engagement, follower growth, top posts, and recommendations for next month.
  • Continuous strategy. The next month's calendar reflects what worked and what didn't from the last one.

The result is social media that operates like an internal department: dependable, on-brand, and producing real performance data instead of vanity numbers.

Reporting

What shows up in your monthly report.

At the end of every month you get a real performance report, not a screenshot of platform analytics with our logo on it. We pull data across every platform, analyze what worked and what didn't, and use the findings to shape the next month's calendar.

  • Reach and impressions across every platform
  • Engagement rate, broken out by platform and post type
  • Follower growth, with sources and trends
  • Top-performing posts with analysis of why they worked
  • Underperforming content with diagnosis
  • Audience demographics and behavior shifts
  • Recommendations for next month's calendar
  • Annual summaries showing year-over-year growth

The report is built to make decisions easier, not just to demonstrate that we did the work. Each month's recommendations feed directly into next month's content calendar, so the work compounds instead of starting over.

Pricing

Simple managed pricing.

Two tiers. Both fully managed by our senior team. Pick the one that matches the level of strategic oversight your business needs. Annual billing, three-month minimum, no setup fees.

Managed
$499 /mo

Billed annually ($5,988/year)
3-month minimum

We handle content creation, review, and publishing. You approve every post before it goes live.

  • 1 brand, up to 4 social accounts
  • Full content creation (copy, graphics, video edits)
  • Brand-voice training and custom templates
  • Auto-scheduling and publishing
  • Approval workflow before every post
  • Full analytics suite
  • Standard onboarding and branded templates
  • Monthly email check-in
  • Email support (4 business hours response)
Schedule a Call →
Most strategic
Managed+
$1,299 /mo

Billed annually ($15,588/year)
3-month minimum

Everything in Managed plus strategic oversight. Dedicated content strategist who builds the roadmap and runs the work month over month.

  • Everything in Managed
  • Dedicated content strategist
  • Monthly strategy call
  • Monthly performance report with recommendations
  • Priority support (2 business hours response)
Schedule a Call →

Need something different? Multi-brand engagements, agency partnerships, and custom enterprise scopes are available on request. Contact us to discuss.

The cost of staying silent

An inactive social channel actively damages your brand.

A silent social channel isn't neutral. It's a signal. Customers research your brand before buying, and a LinkedIn page that hasn't posted in six months tells them you're not paying attention. Recruits look at your social before applying, and a quiet feed makes the company look smaller and less alive than it actually is. Algorithms downrank inactive accounts, so the longer you've been silent, the harder it is to come back.

Meanwhile, your competitors with active social are filling the cultural space your brand should occupy. The audience is not waiting for you to decide whether to post. They're forming opinions based on what they see now.

The right time to fix social is before the silence becomes the story.

Service areas

Social media management across Pennsylvania and beyond.

Headquartered in Reading, with a strong service-area focus on Berks County, Lancaster County, the Lehigh Valley, Schuylkill County, and the greater Philadelphia metro. National engagements welcome.

Lancaster County, PA

Social management across Lancaster County, including:

Lehigh County, PA

Social management across Lehigh County, including:

Schuylkill County, PA

Social management across Schuylkill County, including:

FAQ

Frequently asked questions.

The questions companies ask before hiring a social media management partner.

What's included in social media management?

Content strategy, monthly content calendars, copywriting, graphic design, video editing (from footage you provide), scheduling, publishing, performance monitoring, and a monthly report. Everything required to keep your social channels active, on-brand, and producing measurable results, with the exception of community engagement (replies, comments, DMs), which stays with your team. See the 'what we cover, what stays with you' section above for the full breakdown.

Why don't you handle community management, replies, and comments?

Two reasons. First, the people best positioned to respond to your customers are people who actually work for your company and know the customer history, the product roadmap, and the brand voice from the inside. Outsourced community engagement almost always sounds outsourced. Second, separating content production from community engagement is the right division of labor: we make sure there's something worth talking about, your team handles the conversations. It's a feature of how we work, not a limitation.

Do you do paid social ads, boosted posts, or paid campaigns?

No. We focus exclusively on organic content management. If paid social is part of your strategy, we'll point you toward agencies and consultants who specialize in it, and we'll happily coordinate organic content with whatever paid campaigns you're running. We've found that focusing on organic content lets us go deeper for our clients than agencies that try to do everything at once.

How many posts per month do you produce?

Volume depends on your platforms and your engagement strategy. A typical client publishes between 40 and 120 pieces of content per month across all platforms, including feed posts, Stories, short-form video, and LinkedIn long-form. We'd rather publish 60 strong posts than 200 weak ones. Volume targets are part of the initial strategy conversation.

Which platforms do you cover?

LinkedIn, Instagram, Facebook, and X. Four platforms, covered deeply. We've intentionally focused our managed service on the platforms where most of our clients see measurable business results. If TikTok, YouTube Shorts, Pinterest, or Threads are core to your strategy, we'll point you toward specialists who do those well rather than claim coverage we can't deliver at the same standard.

Do you produce original video?

We don't film on location. We work with footage you already have: existing brand video, podcast recordings, webinar replays, conference footage, customer testimonial videos, and content shot by your team or your videographer. We turn that source material into platform-native short-form video with captions, edits, hooks, and platform-appropriate pacing. Most clients are surprised how much usable content they already have.

Will the content sound like our brand?

Yes, that's the point. The first month is heavy on brand-voice training: we read your existing content, listen to your team, study your customer reviews, and produce sample content for your approval before anything goes live. By month two, the team is producing content that sounds like you wrote it, because we've internalized the voice. Brand-voice consistency is the entire foundation of the work.

Can we approve every post before it goes out?

Yes, that's the default. Posts move through a review queue where you approve, edit, or reject each one before it publishes. Some clients reduce this to weekly batch approvals once trust is established; some keep per-post review forever. Either is fine. You're never surprised by something we posted.

Who owns the content you create for us?

You do, fully. All copy, graphics, video edits, and creative assets we produce are your property under standard work-for-hire terms. If you ever stop the engagement, you keep everything we made for you, including the templates, the brand-voice documentation, and the calendar of approved-but-unpublished content.

How do you measure success?

Reach, engagement rate, follower growth, top-performing posts, and conversion-relevant signals like profile visits, link clicks, and inbound message volume. We don't chase vanity metrics. The monthly report shows what moved, what didn't, and what we're changing for next month. The goal is meaningful audience growth and engagement, not bigger numbers on a slide.

Can we use existing brand assets, photos, and video we already have?

We strongly prefer it. Most companies have more usable content than they realize: existing photo libraries, customer photos with permissions, internal team videos, podcast and webinar recordings, conference footage, founder interviews, and case-study material. We'll mine the archive in the first month and turn what we find into the foundation of the content engine.

What size companies do you typically work with?

Anywhere from established small businesses to mid-market companies. Social media management is most valuable for companies that have outgrown DIY but don't have the budget or the volume to justify a full in-house social team. If you have one person managing social as 30% of their job and the cracks are showing, you're our buyer profile.

Where are you located? Do you only work with Pennsylvania businesses?

We're headquartered in Reading, Pennsylvania, with a strong service-area focus on Berks County, Lancaster County, the Lehigh Valley, Schuylkill County, and the greater Philadelphia metro. That said, social media management is a remote-friendly business, and we work with clients nationally. Geography matters less for social than for in-person services.

What does the three-month minimum mean?

Both managed tiers run on a three-month minimum commitment after onboarding. The reason is honest: brand-voice training takes a real first month, the content engine starts producing meaningful results in month two, and month three is where the strategy compounds. A one-month engagement doesn't give either side enough time to do the work justice. After the initial three months, the engagement continues month to month and you can pause or stop with a clean exit any time.

Can we upgrade or downgrade between Managed and Managed+?

Yes, at any point after the first three months. Most clients start on Managed, see the work, and either stay there or upgrade to Managed+ once they want the strategic oversight layer (dedicated strategist, monthly strategy call, formal performance report). Downgrades work the same way in reverse. We don't charge a switching fee and we don't hold the engagement hostage.

Can we pause or stop the engagement?

Yes. After the initial three-month minimum, the engagement runs month to month. If you need to pause for budget reasons, change scope, or take it back in-house, you have a clean exit at any time. We hand off the brand-voice documentation, approved content templates, and any unpublished assets so you can keep going without us.

Get your social calendar back.

Stop watching the calendar slip. Call 484-650-3808 or schedule a strategy call. 30 minutes. No hard sell, just a real conversation about whether this is the right fit.